Over 10 years of experience in graphic, web, user interface and user experience design in addition to directing multimedia or e-learning productions, and project management. Provide art and design directions and manage marketing multimedia team, as well as special corporate communications, social media and product development initiatives.
- - Brand & Corporate Websites
- - Interaction Design
- - Campaings / Adversting
- - Instructional Design
- - eLearning
- - Information Architecture
- - Persona / User Scenarios
- - Community Building
- - Online Shops & Portals
- - Accessibility
- - Human Computer Interaction
- - Search Engine Marketing SEM
- - Search Engine Optimization SEO
- - Web Analytic
- - Social Media Marketing SMM
- - A / B Testing
- - Flash / HTML 5 Development
- - PHP / CSS Script
- - Technical Consulting
- - Worpress / Database Solutions
- - Video Effects / Editing
Planning / consulting
- - Communication Strategies
- - Analysis / Benchmarking
- - Digital Brand Strategies
- - Training / Education / Workshops
Change Leadership Team
Work with SMEs from Cisco Global Technology Center and instructional designers to plan and develops technical training and eLearning programs for Cisco’s worldwide 2000+ support engineers.
Software/skillsInformation Architecture, Interaction Design, Flash/Action Scripting, Project Management, User Interface Design, Communication Strategies, Captivate, Camtasia, Analysis / Benchmarking, Training / Education / Workshops, eLearning, Communication Strategies, Technical Consulting
Media Marketing Manager
CCH, a Wolters Kluwer Company
Manage the web design and multimedia development team that creates events promotion, marketing product demos, online trainings and customer testimonials in diverse formats such as Flash, video, and Podcast to publish and broadcast for online, tradeshow, social media or mobile devices. Oversee visual branding of all products in the CCH portfolio, started by an overhaul of all existing software products as well as newly acquired companies to reach a common theme across product lines. To maintain this continuity my team provides UI design support in the form of icons, splash screens and menu layout to the various product development teams. Work with other business partners in the organization to identify the need from each group to support the product development initiatives for sales, training and customer support. Manage the tracking of traffic on the various online media (Flash, YouTube, Brainshark) based on placement as well as content to help identify techniques that increase traffic that ultimately result in sales. Those combined efforts result in 44% increased total of 6,600 monthly views of CCH online media. Worldwide admin for Brainshark, online presentation program. Work with the various international branches of CCH to ensure consistent design and branding message around the globe. Manage the creation of numerous Brainshark templates to assist sales professional, here and abroad, to create their own personalized version. Public speaking: present the benefits of using Brainshark to the 500+ CCH sales professionals and demonstrate the tools at their disposal to create their own personal online Brainshark presentation and then track traffic from their direct customers for follow up. $65,000 in additional revenue tied to those online presentations in the first 4 months. Work with Training Partner Online and Coremetric to track online class registration for all 4 CCH yearly user conferences total of 3400 attendees. Use teleconferencing technologies as well as online based project management services (Live-Meeting, SharePoint sites) to manage team members in Chicago, New York, San Francisco and LA.
Sr. Instructional Designer/CBT Developer
Design & develop instructional materials for employee and offer performance improvement solutions. Creating simulation for CRM applications (Siebel) specialized for DirecTV call center/consumer-oriented customer service organizations. Author training content into development tools including Flash, Captivate, Dreamweaver and OnDemand.
Information Architecture, Interaction Design, Flash/Action Scripting, Project Management, User Interface Design, Communication Strategies, Captivate, Camtasia, Analysis / Benchmarking, Training / Education / Workshops, eLearning
Instructional Designer/Project Manager
Academy of Art University
Safeway IT Headquarters
Work with Subject Experts and web developers to plans and develops curricula and courses for instructor-led and e-Learning (CBT/WBT) applications for total of 1000 plus Safeway IT professionals. Write and edit storyboards which implement UI design guides and standards.
Flash & Web Developer
Build instructional Flash online training material for fortune 500 companies. Create computer based new hire orientation with Authorware. Project lead for several projects; assist client meetings to cover the technical aspects. Clients include: Cisco Systems, Stanford University, Morgan Stanley, McKesson Corporation, and Visa.
Interaction Design, Flash / Action Scripting, Dreamweaver, Photoshop / Fireworks, Gracphic Design, eLearning, Training, AfterEffects, Premiere Pro.
User Interface Designer
TROI (Threat Resolution Operation Interface)
Work with SFSU Design and Industry Department to design and evaluate visual human interfaces utilizing user-centered design principles. Implement the user interface design on touch screen LCD panels for an EDS (Explosive Detection System) machine for Reveal Imaging Technology, 300 unites in use at airports globally. Supervise graphic designers on the design of hardware and software buttons.
Information Architecture, Persona / User Scenarios, Accessibility, Interaction Design, Flash/Action Scripting, Project Management, User Interface Design.